Product Management via OfficeSpace
- Bob Slydel (John C. McGinley): "What you do at Initech is, you take the specifications from the customers and you bring them down to the software engineers."
- Smykowski: "Yes. Y--Yes. That's-- That's right."
- Bob Porter (Paul Wilson): "Well, then I just have to ask, why couldn't the customers just take them directly to the-- to the software people, huh?"
- Smykowski: "Well, I'll tell you why. Uh, because... engineers are not good at dealing with customers."
- Bob Slydel: "Uh-huh. So, you physically take the specs from the customer?"
- Smykowski: "Well... no. M-My secretary does that, or they're faxed."
- Bob Slydel: "Uh-huh."
- Bob Porter: "So then you must physically bring them to the software people."
- Smykowski: "Well... no. I mean, sometimes."
- Bob Slydel: "What-- What would you say you do here?"
- Smykowski: "Well, look, I already told you. I deal with the bleepdamn customers so the engineers don't have to. I have people skills! I am good at dealing with people! Can't you understand that? What the hell is wrong with you people?!"
